DonBet Terms and Conditions

Welcome to DonBet Online Casino. These Terms and Conditions govern your use of our website and services at Donbet, and by creating an account you agree to be bound by them in full. We encourage you to read this document carefully before you register, deposit or play at our casino and sportsbook.

Our Licence and Company Information

We operate under GTW B.V., a company incorporated in Curaçao (Company Number 165433, registered at Zuikertuintjeweg Z/N, Curaçao), licensed by the Curaçao Gaming Authority (CGA) under licence number OGL/2024/250/0115, issued 01/07/2024, under the National Ordinance on Offshore Games of Hazard. Our payment agent is CYGTW LTD, registered in Limassol, Cyprus. At Donbet, we have operated since 2023, serving players across international, non-UKGC markets including the United Kingdom, Canada, Australia, New Zealand, Germany, Italy, Sweden, Finland, Brazil and Argentina, among others.

Eligibility and Account Registration

To open an account with us, you must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher. We require every player to provide accurate, current and complete information during donbet register. One account per person, household, IP address and device is permitted. We reserve the right to request identity verification documents, including ID, proof of payment method and a utility bill in Latin or Cyrillic script, and video verification may also be requested before we release withdrawals.

Our casino does not accept players from Aruba, Bonaire, Curaçao, the Netherlands, Saba, St Maarten, Georgia, the United States and its dependencies, or FATF blacklisted countries. We cannot process payments to or from Russia and Belarus, and any such accounts will be closed. Additionally, the Welcome Casino and Live Casino bonuses are not available to residents of 49 listed restricted countries.

Deposits, Withdrawals and Payment Terms

We accept a wide range of payment methods including Visa, Mastercard, Skrill, Neteller, ecoPayz, Paysafecard, Klarna, AstroPay, Interac e-Transfer, Apple Pay and numerous cryptocurrencies such as Bitcoin, Ethereum, Litecoin and Tether. Our minimum deposit is €20 (€50 for the Crypto Welcome Bonus), and our minimum donbet withdrawal amount is €20 or equivalent.

  • We apply a weekly withdrawal limit of €7,500 and a monthly limit of €15,000 or equivalent, with higher limits possible for VIP players
  • Winnings above €15,000 may be paid by us in monthly instalments of up to €15,000
  • Our maximum win per single bet or spin, including bonus rounds and free spins, is €100,000; progressive jackpots are paid in full
  • We require deposits to be wagered at least 1x before withdrawal, otherwise up to 20% may be deducted
  • Free spins or free bets without deposit carry a maximum payout of €100

Regarding donbet withdrawal time, crypto payouts are typically instant to a few hours, e-wallets around 24 hours, AstroPay 2-3 business days, SEPA bank transfers within 3 banking days, and card payouts up to 3 business days. We may hold withdrawals pending identity verification, and dormant accounts inactive for 12 months incur a €10 monthly fee.

Welcome Bonus and Promotional Terms

At Donbet, we offer four first-deposit welcome packages, and you may choose only one. These must be activated manually on the bonus page before you start playing, and they cannot be combined with other promotions. Our donbet bonus code or current promo code no deposit bonus offer, where applicable, will be detailed on our promotions page.

  • Slot Welcome Bonus: 150% up to €750 plus 50 Free Spins, 30x wagering, 30-day validity, €5 max bet per spin
  • Crypto Welcome Bonus: 170% up to €1,000 plus 100 Free Spins, available only on first-ever deposits via eligible cryptocurrencies
  • Mini Games Welcome Bonus: 100% up to €600, 30x wagering on qualifying bets with odds of 1.3 or higher
  • Sports Welcome Bonus: 120% up to €600, 10x wagering with minimum odds of 1.4 on at least two events

We want to clarify that any donbet no deposit bonus or donbet no deposit code campaigns, when run, are limited-time offers announced separately and subject to their own specific terms. Our wagering bonuses generally cap maximum withdrawal at 5x the bonus amount, except for welcome bonuses. We may cancel a bonus automatically if your balance falls below 1, and cancellation removes the bonus, its winnings, and the total amount wagered since activation.

VIP Programme and Loyalty Rewards

Our Donbet VIP Room, known as VIP Mafia, rewards consistent play across eight ranks, from Associate through to Don. We credit 1 VIP Mafia Point and 1 Doncoin for every $50 wagered on Slots, Mini Games and settled Sports bets, while bets placed with an active bonus earn at half rate. Here at DonBet, we exclude Live Casino bets and certain Mini Games cashed out below 1.3x from point accumulation.

As you climb through our ranks, we provide wager-free Free Spins, weekly cashback ranging from 4% up to 15%, and access to our Doncoin Store, where you can redeem rewards for Free Spins, cash, wager bonuses and freebets. We credit Level-up Free Spins on Rich Leprechaun Megaways within ten minutes of promotion, and weekly cashback is paid every Monday on your previous week's net deposit loss, subject to a minimum of €5.

Sports Betting and Other Promotions

We provide pre-match and live betting on football, basketball, tennis, esports and many other markets through our sportsbook. Our Triple Combo Deal on Top Leagues includes Freebet Insurance, Live Cashback and Payout Boost features, and our 3+1 Freebet rewards qualifying bettors with a bonus freebet. We also run seasonal and leaderboard promotions, such as our Spookdown Leaderboard and Provider Showdown, each governed by its own specific rules published alongside the offer.

Responsible Gaming and Account Restrictions

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion and reality checks. If you believe you may have a gambling problem, we encourage you to contact our support team immediately. We reserve the right to suspend or close any account that we suspect of fraud, bonus abuse, or violation of these Terms and Conditions.

Customer Support and Dispute Resolution

Our support team is available 24/7 via Live Chat and email at support@donbet.com. We also maintain social channels including Telegram, Discord, X and Instagram for player communication. If you wish to raise a complaint, we require that it be submitted within two months of the issue arising, and we will make reasonable efforts to resolve any dispute fairly and promptly.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. We recommend that you review this page periodically. Continued use of your account after changes are published constitutes your acceptance of the revised terms. If you have questions about donbet login, donbet deposit procedures, or any other aspect of our services, please reach out to our support team for assistance.